Welcome to Eraowell! By accessing or using our website, purchasing products, or engaging with our services,
you agree to the following Terms & Conditions. Please read them carefully before proceeding.
1. General Terms
These Terms & Conditions govern your use of the Eraowell website and services.
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
If you do not agree with any part of these terms, please refrain from using our website or services.
2. Products and Services
All product descriptions, images, and prices on our website are accurate to the best of our knowledge.
However, minor variations may occur.
Availability of products is subject to change without notice. We reserve the right to modify, discontinue, or
limit quantities at any time.
Prices are listed in USD and may not include applicable taxes or shipping fees.
3. Orders and Payments
Orders are processed securely through trusted third-party payment gateways.
You are responsible for providing accurate billing, shipping, and contact information.
We reserve the right to refuse or cancel any order for reasons including but not limited to suspected fraud or
errors in pricing.
4. Shipping and Delivery
We strive to deliver orders promptly. Estimated delivery times are provided at checkout but may vary due to
external factors.
Shipping fees, taxes, and duties (if applicable) are the responsibility of the customer.
Eraowell is not liable for delays caused by shipping carriers or customs.
5. Returns and Refunds
Items may be returned within 30 days of receipt, provided they are unused, in their original packaging, and
accompanied by proof of purchase.
Refunds will be issued to the original payment method within 7–10 business days of receiving the returned
item.
Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.
6. Intellectual Property
All content on the Eraowell website, including logos, text, images, and product designs, is owned
by Eraowell or licensed for our use.
You may not copy, reproduce, or distribute any content without prior written consent from Eraowell.
7. Limitation of Liability
Eraowell is not responsible for any direct, indirect, incidental, or consequential damages arising from your
use of our website or products.
This includes, but is not limited to, loss of data, profit, or business interruption.
8. Governing Law
These Terms & Conditions are governed by the laws of the State of California, USA, without regard to its
conflict of law principles.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with
the effective date.
10. Contact Us
For questions about these Terms & Conditions, please contact us:
Eraowell
Email: support@eraowell.com
Phone: +1 (800) 987-6543
Mailing Address: Eraowell HQ, 456 Harmony Lane, San Francisco, CA, 94111, USA
